Camera Concepts and Telescope Solutions (CCTS) is one of the great telescope stores. They opened their doors in 1985 in Patchogue, New York and have since began to craft their own niche in the industry.
CCTS (like many of the online telescope stores) carries the best names in the telescope industry including Celestron, Meade and Orion.
They also carry a good selection of telescope and astronomy accessories. CCTS also sells eyepieces and counterweights as well as many more specialized accessories, including specially designed chairs made just for star gazing.
If you plan to place your order over the internet with CCTS, they accept most major credit cards including Visa, MasterCard, Discover and American Express. They will also accept debit cards as long as they bear one of these cards’ logos.
Customers needing assistance may contact the telescope store via telephone, fax or email. Of course, if you live in the New York area you may also visit the store personally for sales and service. CCTS provides emails to various departments which makes it a little easier to reach someone in a particular department. They even provide the email address for the owner if you feel your situation warrants that level of attention.
Unfortunately, there is no way to track your order short of calling the store to check in. While the store itself is a reliable company, some people may be put off by the bare-bones approach (or lack of features) they have taken with their website.
CCTS offers UPS 2 Day Air and Next Day Air at an additional cost. If you need to have your order shipped this quickly, it is recommended that you call the store to place your order. All other orders will be charged a shipping fee based on the size, weight and destination of the order.
While we are sure that CCTS is a reputable company who will take care of their customers, their website isn't user friendly and their customer service is a bit lacking in options. Be sure to check out how CCTS compares to our top rated telescope stores.