Telescope.com is owned and operated by Orion Telescopes. Orion Telescopes was founded in 1975 and has since become one of the largest online telescope stores in North America. Orion Telescopes launched its online store in 1997 and strives to offer the same level of service online that customers have come to expect in their telescope stores.
Telescope.com does carry a large selection of various types of telescopes. The one caveat is most of the telescopes offered are from Orion Telescopes. While this isn’t necessarily a bad thing, it does make it a little more difficult for customers to compare between brands. They do carry a small selection of telescopes from a handful of other manufacturers but the bulk of the inventory is Orion.
Telescope.com carries all the accessories needed to get your telescope up and running and pointed at the stars. In addition to the large selection of Orion telescopes, Telescope.com carries all the counterweights, mounts, tripods and Barlow lenses that you could ever need.
Telescope.com accepts most major credit cards including Visa, MasterCard, American Express and Discover. They will also accept a check for mail-in orders only. Be advised that if you pay with a check, your order will be significantly delayed while funds are verified.
They do not offer customers the option of paying with PayPal, Google Checkout, Bill Me Later or any of the other online payment methods. While this may not be a deterrent for most people, there are still a number of people who use the internet that don’t have credit cards.
Orion Telescopes was built on great customer service and nothing has changed. Orion allows customers to contact their sales team via telephone or email before and after the sale for free. Any technical support needed after the sale is also free.
Each product on Telescope.com offers customers the opportunity to leave a review. This helps future customers get a feeling of how well the product performs and what its pros and cons are.
Shipping is pretty standard at Telescope.com. Their shipping policies are much like many other telescope stores across the internet. Most orders are processed quickly and are shipped out the next day. Telescope.com will occasionally offer free shipping on select items. Otherwise there is a standard shipping fee starting out at $9.95. Customers that need their order in a hurry can pay an additional fee and have it as quickly as the next business day.
Telescope.com carries mostly telescopes from Orion Telescopes. While Orion makes a very high quality telescope, customers looking for more brand variety might be turned off by the limited amount of choices. On the other hand, customers that are looking for Orion Telescopes will be pleased by both the pricing and selection that Telescope.com offers. Be sure to check out how Telescope.com compares to our other top rated telescope stores.